LEGAL

Terms & conditions

The contractual terms governing purchases made through domestixa.store.

1. Seller information

The seller is Domestixa S.r.l., Via del Commercio 46, 35129 Padova (PD), Italia. VAT ID IT08361420961. Email: [email protected]. Phone: +39 049 817 4632.

2. Scope

These terms apply to consumer orders placed through domestixa.store. Mandatory rights granted under applicable consumer law remain unaffected.

3. Product information

We aim to present products accurately. Images may be illustrative and colours or minor details can vary because of screens, production batches or packaging updates. The essential characteristics and price shown during ordering apply.

4. Orders and contract formation

Submitting an order constitutes an offer to purchase. A contract is formed when Domestixa confirms acceptance or dispatch. We may refuse or cancel an order where information is incomplete, availability is insufficient, pricing is clearly erroneous or fraud is reasonably suspected.

5. Prices and payment

Prices displayed during ordering include applicable taxes unless stated otherwise. Payment is made at delivery using the method available through the courier.

6. Delivery

Estimated delivery is 24–48 hours, subject to courier operations and circumstances outside our reasonable control. The customer must provide complete and accurate delivery information.

7. Withdrawal, returns and guarantees

Eligible consumers have a 14-day withdrawal period, subject to statutory conditions and exceptions. Separate Returns & Refunds and Right of Withdrawal pages form part of these terms. Statutory conformity guarantees remain unaffected.

8. Liability

Nothing excludes liability that cannot legally be excluded. To the extent permitted by law, we are not responsible for indirect loss or delay caused by events outside our reasonable control.

9. Governing law

These terms are governed by Italian law, without depriving consumers of mandatory protections available in their country of habitual residence. Mandatory consumer jurisdiction rules apply.

10. Changes and contact

The version published when the order is placed applies to that order. Questions may be sent to [email protected].