Everything you need
before ordering.

Estimated delivery time is 24–48 hours. Timing may vary depending on destination, courier operations and circumstances outside our control.

Payment is made directly to the courier when the parcel is delivered, using the methods made available for your order.

Contact support as soon as possible. If preparation or dispatch has already started, a change or cancellation may no longer be possible.

Eligible consumers may exercise the right of withdrawal within 14 days, subject to the conditions described in our Returns & Refunds and Right of Withdrawal pages.

Use the Track Order page or contact support with your full name, phone number and order reference.

Email [email protected] or call +39 049 817 4632.